The Palm Centro Smartphone is the first smartphone I have actually used so I can't really compare it to others on the market. But what I can say is that being a bit of a techno geek I can understand the usefulness and intricacies of such an item. After my time with Palm’s new Centro I can say that I am a little more organized in my everyday life as I began to use the interesting new unit and some of its features. I also began to explore the many little extras the Centro has. Here’s a bit a breakdown and my impressions of the Centro.
I should note that some of the pics has Sprint or AT&T badging on the phones. Here in Canada the phone is offered through Roger's Wireless so please don't get confused with any Sprint or AT&T badgning as the pics are American in nature.
Technical Specs
I thought it would be prudent to sum up what the technical specs of what the phone are:
Manufacturer: Palm
- Telecom
Data services E-Mail, Yahoo! Messenger, AOL Instant Messenger, MSN Messenger
- Modem Integrated Wireless cellular modem
Cellular enhancement protocol CDMA 2000 1X EV-DO, HSDPA
General:
- Dimensions (W x D x H) 2.1 in x 0.7 in x 4.2 in Weight 4.2 oz
- Color Various - Review model Onyx
- Standby time Up to 300 h
- Operating System / Software OS provided Palm OS 5.4.9
- Software included Pics&Videos, Pocket Tunes Deluxe 3.0, Phone, On Demand, HotSync, Google Maps, Voice Memo, Contacts, Camcorder, DataViz Documents To Go Professional Edition, Quick Tour, Palm VersaMail, Tasks, Calendar, World clock, Instant messaging, Memos, Astraware Sudoku, Calculator, Bluetooth, Camera
- Min Operating system Apple MacOS X 10.2 - 10.4.x, Microsoft Windows Vista / XP
- Phone
Call features Caller ID, Call history
- Processor
Processor 312 MHzXScale
- Input Device
Input device type Stylus, Keyboard, 5-way navigation button, Touch-screen
- Digital Camera
Still image resolution 1280 x 1024
Digital zoom 2
Features Self-portrait mirror
- Audio
Digital audio standards supported MP3
Audio input type Microphone
Audio output type Speaker(s)
- Display
Display type 2.4 in TFT active matrix
Colour support 16-bit (64K colours)
Max resolution 320 x 320
- Power
Battery installed (max) 1 Lithium ion
Talk time 210 min
Power supply device Power adapter
Power device type Power adapter
Expansion / Connectivity
- Wireless connectivity
IrDA, Bluetooth Port / Connector Type:Interface 1Headset
- Expansion slot(s) total (free) 1 MicroSD
Cable(s) included 1 x USB cable
Now that we are done with the technical part of this review, let’s go on to my impressions.
Design
The Centro is a pretty small phone. In fact it’s smaller than some of the other smartphones out there like the ever-popular Blackberry from RIM. It is also smaller and lighter than my own personal phone, the Motorola Razr 2. Upon opening the box, I found the phone along with a whole host of accessories inside. Included with the unit is a USB cord, one set of ear buds, charging cord, and some fairly comprehensive instructions. The instructions also were easy to read so no eye straining required.
The phone itself feels nice to handle and fits into your pocket with ease. When it comes to the buttons, I found the symbols provided on the buttons (between the keyboard and screen) to be at confusing at times. The Centro’s main button with the phone symbol is only meant to open contacts. Most other phones design it to either accept a call or to dial a call. Moreover, this button is not customizable. Another issue I had was that when you open any contacts and select a specific one you cannot call that particular contact directly by pressing the green button unless you have both the name and phone number of the contact in line. This is also complicated if the contacts name is in bold large text, the entire contact will not fit into the line and therefore you’ll have to find the number instead of the name. This is kind of a tedious affair.
I found the phone is never completely powered off. The red button has multiple uses that can be very confusing and somewhat ineffective. A single press of this button will turn off the screen to save power. The same button is used to end your calls. Also, holding this button down for a few seconds will disable the wireless signal and let you use the remaining features without being online. You can restore the signal by again holding the button down for a few more seconds. If you are a new user to this type of phone this can and will lead to you using up your battery power often. The sequence is clunky and a bit ill conceived, and this button should not be assigned so many different functions in my opinion. The Centro has a slot for a Micro SD card along the side of the body under the back cover. The cover can be a bit finicky to remove and replace, but it is a minor gripe.
The Keypad
The Centro is fairly small in size, which can be both a good and a bad thing. The good is that the phone is a nice compact size and it feels natural in your hands. You can hear the speaker loud and clear in your ear and talking is pretty standard. Unfortunately the size also hinders its keyboard functionalities.
The Centro has a very small keypad with raised buttons. The buttons, while fairly responsive, remind me of the plastic puffy stickers kids play with. They give you a sense that you will slip off which heightens the cramped feel of the board. And if you have big fingers then you may have some trouble being accurate when you try to type with them. I would have liked the keyboard to be a bit wider in order to space the buttons out a bit more. This would definitely increase the board functionality and ease of use.
The keyboard has a few quirks to the key assignments. I found some of the keys are missing basic functionalities. An example is that there is no key provided to completely enable the keyboard in numeric mode. The other funny thing I found was the underscore symbol cannot be typed without pressing the spacebar. The "alt" button only shows the symbols when there is a space. So, in order to type it you have to press spacebar button, type underscore symbol and then go back to delete the unnecessary space. It’s a little cumbersome but you can work around it if need be. The Centro curiously does not have a back button. While working on the phone or keypad you will have to hit home or another sub-menu button to escape the function you were in. It seems very weird not to have a back button, almost every PC I’ve worked on has this feature as a standard. Perhaps I’m missing something?
Camera
The Camera option on the Centro is pretty standard and not anything more than regular cell phones users are used to. The camera supports 1280 x 1024 resolution with a 2x zoom. Pictures and videos are displayed on a 2.4-inch TFT screen and look pretty good for the most part. You can store data on the micro SD card, or you can upload via the Bluetooth function. I did find stored files were sometimes tough to locate and delete.
OS and other software
The Palm Centro is quite a capable little machine. I can just about do anything my home P.C. can on the net, within reason of course. The software bundle that is packed into each and every Centro is quite robust and very similar to Palm's flagship model, the more expensive Treo 755p. Overall the Palm OS is certainly showing its age, but this has allowed a certain refinement of the OS not found in other smartphones. When making a smartphone purchase, you'll be hard pressed to find this compliment of features at its quite low sub-$100 price point (depending on your carriers package of services).
Some of the Centros OS software includes:
- Threaded SMS offers chat-style text messaging
- Included Docs To Go allows document editing/reading of Microsoft Office documents
- IM application provides integration of AIM, Messenger and Yahoo allowing you to be logged into all three services at once
- Phone application offers feature allowing you to "Ignore with text", so if you are unable to take a call you can respond with a text message.
- Streaming live TV (data plan required). Some minor buffering issues, but good quality the picture is excellent. Expect to pay extra for assorted channels that are not included.
- Full version of PocketTunes which is arguably the best MP3 player for the Palm OS. The player was easy to use, and sounded fairly good. It’s not as nice as some of the stand alone players I’ve had, but perfect for the on the go and space saving application. You can use the Micro SD to expand the memory capacities. The player has an intuitive and somewhat detailed user interface to transfer your MP3’s and other files from your PC.
- GoogleMaps , which is quite fun to use. Although not as detailed as some Google maps the application is fairly easy to use and understand. Perfect for on the go.
- Sodoku – The game’s name is self explanatory
- Voice Memo
In addition to these apps, the Centro also offers an email client and web browser. While the web browser is fast, it is the "mobile web". To date, the only mobile device to offer a desktop like web experience has been the iPhone. Still, for access to sports scores, news and more, the web browser will offer fast and easy access. As long as you don't expect the "full version" of a website, you will not be disappointed. There are thousands of available applications that extend the capabilities of the Centro. Most are available as free trial software, allowing you to try before you buy. In addition, there are plenty of free software applications for the Centro and this is certainly one of the advantages of an open platform.
Overall Impression(s)
I enjoyed my time with Palm’s new Centro smartphone. It has opened my eyes up to a whole new way of being organized with having full cell phone functionality. While the Centro smartphone has some bugs and quirks to iron out, the little unit is quite nice to use and has some handy little features. With a robust software package, new pocketable design and aggressive price point of $99.95, Palm's Centro smartphone represents an excellent value for first time smartphone buyers. I don’t have a problem recommending in as long as you are prepared to cope with the little issues that I speak about in this review.
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